St Mark's HospitalLondon North West Healthcare


Frederick Salmon Ward: 020 8235 4190 / 4191 / 4022
Intestinal Rehabilitation Unit: 020 8869 2492 / 2494

Arriving at St Mark’s

If you arrive at St Mark’s for your inpatient stay and aren’t sure where to go, a member of staff at our main reception desk will be happy to help you.

Consent and Personal Information

During your hospital stay, you will be given as much information as possible by the staff involved in your treatment. No procedures will be carried out without your consent, and you have the right to withdraw consent at any time. For patients deemed incapable of giving consent, staff will do their best to contact a next of kin of advocate. No treatment will be carried out without consent except in emergency situations.

If you have any questions, please do speak to your doctors/nurses to ensure that you fully understand your condition and treatment options.

You may be asked to give information about yourself, including 24 hour contact details for the person you would like to be contacted in an emergency e.g. your wife, husband, partner, friend or relative. If you change your GP or your home address, please contact us so we can update our records.

Presence of Students

St Mark’s is a teaching hospital; you may be asked if you would like to take part in teaching activities for medical students. While this would of course be very appreciated by the hospital, you are under no obligation to take part; please do let the staff know of your preferences.

Leaving St Mark’s

In order for your stay to be as calm and stress-free as possible, plans for going home should be discussed before or at the beginning of your stay. You will be kept up to date about your progress and plans for discharge by the doctor or nurse caring for you.

On the day of your discharge, the staff on the ward will make sure you are given the appropriate information about; further treatment, necessary after-care for your condition, any new medication you may need to take, and appointment details for outpatient appointments you may need to attend.

You should also think about transport home after your stay, and whether you can be collected by friends, family or carers. If you are discharged in the morning and cannot be collected until the afternoon, we have a discharge lounge where you can wait. This is a comfortable area, staffed by our nurses.